Why People Hate Performance Appraisals
Suppose you had a service that, with subtle variations, was offered by nearly all of your competitors. And suppose that despite your best efforts, only five-percent of your customers were satisfied with the results that got from using it. Would you continue to offer it just because your competitors did? Those statistics are not about any particular service. They were actually taken from a study done on the use and effectiveness of performance appraisals. And if truth be told, these evaluations probably cause more angst than any other in organizations. In addition, they are ineffective...
Read MoreAgile Leadership: Same Coat; Different Color
In the 1960s, it was non-hygienic factors. In the 1990s, it was High Performance Indicators, or HPIs, as they became known. And now, 20 years later, it’s called agile leadership. It’s true that whatever goes around, comes around. But no matter what you call it, it all amounts to the same thing: People matter; a lot. And organizations that truly recognize that they contribute a lot of value, are not only more productive, but are also more profitable than those which don’t. It then begs the question: If we’ve known how important people were to the success of organizations...
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