How to Lead From Any Position
There was a time when organizations had essentially one leader that the rest were expected to follow; and for many, this still holds true today. In large companies, however, the prevailing strategy is to have a board of policymakers who are separate from those who implement their decisions. This approach was created by Alfred P Sloan when he reorganized General Motors nearly 100 years ago. In recent years, however, the effectiveness of this model has declined. Rather than having just one leader, or even one policymaking authority, these responsibilities have been devolved down to the team or...
Read MoreHow to Create the Best Opportunities for Your Company
Perhaps the most pressing question any business can ask is, “Where do we go from here?” This is particularly true of multinationals – those companies that are so large that they seem untouchable. Maybe they feel that way, too. It gives one pause, however, to remember just how few firms of have managed to stay in the Fortune 500 since it was founded in 1955. According to Mark Perry, Professor of Economics and Finance at the University of Michigan, 87% of them have disappeared due to mergers, privatization, or loss of revenue, including bankruptcy. How could that...
Read More5 Ways You Can Use Customer Feedback to Improve Your Brand
Branding. Its importance never seems to go away. It can take years to establish, but only moments to lose. It can slip through your corporate fingers without you realizing it, until it’s too late to do anything about it. And the real tragedy is that there’s no reason for this to happen at all. I’m talking about listening to customer feedback; and the truth is that many companies have yet to learn how they can use it to improve their brand. They still think they have listened simply by letting the sound waves from the customers’ voices bounce off their eardrums. Customers, however,...
Read MoreLeadership without Borders
The word globalization is ubiquitous in business, so much so that it’s almost embarrassing to mention it. Multinational companies (MNCs) have existed for more than half a century and many of us could rattle off a list of two dozen or more of them. In fact, globalization has so permeated our lives that it is often impossible to find something as basic as a car or a household appliance that is manufactured and assembled in our own country. But globalization has not only increased in scope, it has also done so in speed. Everything from buying socks to soup can be done online. Deliveries...
Read MoreThe Secret to Greater Success is Just a Leap Away
“I absolutely believe that people, unless coached, never reach their maximum capabilities.” - Bob Nardelli, former CEO of Home Depot. In today’s global marketplace, leading organizations is difficult work. As an organizational executive, you’re ideally positioned to be a change-maker, to be a leader who drives results in the face of complexity, change and diversity. You are on the front lines, constantly watched and continuously scanned for authenticity and trustworthiness. Your actions are magnified and your behavior is continually judged by the people around you, making your role...
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